Part 3 · The sourcing workflow
How a deal moves
The steps of a sourcing deal, from the client's request to your earnings, and where each one happens.
What it is
A deal starts with what a client asks for and ends with what you earn on it. Each step makes one document from the one before it, so everything about the deal stays linked to the client’s request.
| Step | What you do | Where | The request becomes |
|---|---|---|---|
| 1 | Record the client’s request | Sourcing > Requests | New |
| 2 | Ask factories for prices | On the request: Create > Request for Quotation | Sourcing |
| 3 | Enter each factory’s quote | On the request for quotation: Create > Supplier Quotation | |
| 4 | Compare the quotes and award one | On the request: View > Quote Comparison | |
| 5 | Work out the client’s price | The costing sheet the award makes | |
| 6 | Send the client a quotation | On the costing sheet: Create > Quotation | Quoted |
| 7 | Turn the approved quotation into an order | On the quotation: Create > Sales Order | Won |
| 8 | Order from the factory | On the client order: Create > Factory Order | |
| 9 | Follow your earnings | Sourcing > Earnings |
You do not set the request’s status by hand: it moves on when you submit the request for quotation, the quotation and the client order. When the client drops the deal, set it to Lost and fill in the Lost Reason.
Why it matters
Because each document is made from the one before, nothing is typed twice: the product, quantity and terms travel from the request to the factory order. Anyone on your team can open the request and see every quote, price and order made for it.
Steps
- Record the request (step 1). Your client can also send it from the client portal.
- Work through steps 2 to 8 in order. Each page of this part covers one step.
- Open Requests to see where every deal stands, by status.
Common mistakes
- Making a quotation or order by hand instead of from the step before. It is then not linked to the request, and the request’s status, the costing and your earnings do not follow it.
- Skipping the award. The costing sheet, and so the client’s price, is built on the awarded factory quote.
Tips
- Factory quotes, quotations and orders are standard buying and selling forms. The Sourcing sidebar links to all of them, so you can always go back to Sourcing from the menu at the top left.
- Messages with the client are on the request and order forms, and all together under Sourcing > Client Messages.
- Quality inspections, shipments and compliance checklists (for example SABER) are not in Sourcing yet.
Related pages
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Record a client's request
Create a Sourcing Request for what a client wants: the product, how many pieces, and where and when it must arrive.
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Ask factories for prices
Make a request for quotation from the client's request, pick the factories and send them the PDF.
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Enter each factory's quote
Record what each factory quotes: price, lead time, MOQ, carton packing and sample cost.
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Compare the quotes and award one
See the factory quotes side by side and award the one the client's price is built on.
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Work out the client's price
Add freight, insurance, inspection, duty and other costs to the factory price, and see the client's price and your earnings.
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Send the client a quotation
Make the client's quotation from the costing sheet; the client approves or rejects it in the client portal.
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Turn the approved quotation into an order
Make the client order from the approved quotation and send the client the proforma invoice.
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Order from the factory
Make the factory order from the client order, follow its milestones and send the factory the bilingual PDF.
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Follow your earnings
See what each order earns you, and follow each amount from expected to invoiced to received.